EMR technology is complex and there is a high risk of implementation failures. A high chance of physician-technology mismatch also leads to increased risk of failures. EMR is a mission critical application and is required every 10 minutes –every time a physician sees a patient.
EMR implementations have multiple potential points of failure, as things can go wrong with people, processes and technology. Poorly prepared and trained staff can cause stress, burnout and even outright revolts. Processes that are not optimized for the new EMR can lead to faster chaos, as the computers speed up existing inefficient practices. Poorly implemented technology with inappropriate service levels can lead to constant breakdowns, which can lower productivity and impair morale. Implementation failures lead to large sunk costs and poor reputations for vendors and management consulting firms.
InfoClin can help you:
Lower risk of failures by getting the right attitude: Our change management methodology allows us to quickly and easily train physicians and staff at your site in becoming resilient and enthusiastic about the upcoming implementation. This methodology has been fine-tuned and tested repeatedly in actual implementations. With the InfoClin change management methodology you can help your colleagues and staff achieve the right attitude to succeed.
Lower your implementation costs. We can predict potential points of failure using our Physician Site Assessment before implementation and prevent disasters before they happen. We've seen it all. We can help you detect the problems you will likely face and prepare contingency plans before you even start an implementation.
Decrease your site assessment time and effort . InfoClin tools have been refined to capture just the essential information for small 1-6 physician clinics. No need for costly workflow analyses or management consulting. We can help you empower physicians and staff to constantly refine their workflows to improve productivity and satisfaction with EMR.
If you have questions, please write to info@infoclin.ca. Download the InfoClin Brochure Find out more about the InfoClin EMR implementation methodology.
